There is a new group in GSA:
https://www.gsa.gov/technology/government-it-initiatives/emerging-citizen-technology/artificial-intelligence-for-citizen-services
We have a lot of services in Open311 and some of them are frequently misused by
the submitter.
Could we leverage the AI services in our Open311 systems to perform quality
checks on submitted requests prior to routing?
Thanks,
Andy
San Francisco 311
https://www.gsa.gov/technology/government-it-initiatives/emerging-citizen-technology/artificial-intelligence-for-citizen-services
We have a lot of services in Open311 and some of them are frequently misused by
the submitter.
Could we leverage the AI services in our Open311 systems to perform quality
checks on submitted requests prior to routing?
Thanks,
Andy
San Francisco 311